Privacy Policy
Under the privacy policy we may disclose to third parties certain information contained in our Users’ registration applications, but we will not disclose your name, address, email address or telephone number unless we have informed you, been authorised by you, or are required to do so by law, subject to the Data Protection Act 1998.
What Personal Data Do We Collect?
When you are just visiting our website
Device Information
Your device type
Your device’s network connections
Your device’s name
Your device IP address
Information about your device’s web browser and internet connection you use to access the Site
Geolocation Information
Technical Usage Data
Generally collected via Cookies, tells how you use our site:
Pages you viewed
Load time of the pages
Product you viewed
Activities on our site (Clicks, Views, Searches)
When you start checkout, more data will be collected including:
Personal Data
Name
Billing address
Shipping address
Phone number
Email address
Age (Optional)
Gender (Optional)
Shopping Details
Cart details
Wishlist
Offers
Purchase history
Product review
Once you complete the order, payment details will be collected.
Credit/Debit Card Number (Only collected and stored by PayPal)
Name on Card (By PayPal and PayPal shares to us)
Card Expiration Date (Only collected and stored by PayPal)
Card CVV or CSC (Only collected and stored by PayPal)
Payment transaction ID (By PayPal and PayPal shares to us)
Why we collect personal data
For the delivery of the product: We will use the detailed address and your contact details to ship the order you have placed on our website.
To complete the payment.
We use your Email address and Phone number for tracking notification.
To manage your requests: return request, product request …
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. (Up to your choice)
Why we share personal data
We only share your data to 2 third parties.
PayPal
We use PayPal to process your payment, no matter you pay by Card or PayPal. Your Name, Address and Phone number will be shared to PayPal. You card details, including Card Number, Card Expiration Date and Card CVV or CSC, are collected by PayPal and we do not have them. your personal data is subject to PayPal's Privacy Policy
Google
We use Google Analytics to view website analytics over time. With the data collected we can see how our pages are performing and better serve you. Your data is subject to Google’s Privacy Policy and Terms of Use.
How we save your personal data
We take reasonable steps to protect your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
To protect your personal data, we use technical, physical, and administrative security measures that include:
Firewalls
Data encryption
Physical access controls at our data centers
You’re responsible for keeping your password(s) and account information private. You are also responsible for making sure your personal information is accurate and up to date.
If your account is closed, we may keep your personal data and other information as required by law and according to our data retention policy. If we do, we’ll continue to handle it as we describe in this statement.
Your rights
We will not share, sell, trade, or distribute any of your personal information with any other company or party other than those 2 above mentioned.
You have the right to request a copy of the personal data we’ve collected about you. You also have the right to ask us to delete your personal data we have collected about you. If you want to see or delete your personal data, contact us or submit your request from your account settings. We will not deny you services, charge you different prices, or provide you with a different level of service solely for exercising your privacy rights.
If you close your account or request that we delete personal data, we still need to keep some personal data until the 1 year product warranty expires.
You also have the choice to control offer sent by us.
We do not spam our customers as we appreciate your business. The only email we will send you if you order from us is as follows:
1 email to confirm we received your order.
1-2 emails updating you when your item(s) ship.
1-2 emails from the carrier to update you on your shipments with a tracking number and expected arrival date.
Your Consent
We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone we may occasionally update you on news and special opportunities via e-mail, post & telephone
Communication & Marketing
By becoming a member of us and providing our website with your email, postal address, telephone number you consent to receive communication from us about our latest products and special offers . which we think may be of interest to you, the information may also be used to notify you of products and services of third parties, which may be of interest to you.
Checking your details
If you wish to verify the details you have submitted to our website you may do so by contacting us via the e-mail address, telephone number or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information - write it down and keep it somewhere safe.